Wise advice on managers

Names are the sweetest and most important sound in any language to a person - Dale Carnegie
At its core, this quote means that a person's name is deeply tied to their identity and self-worth. Using it is a form of validation.

Wise advice on managers

Remember that a person’s name is to that person the sweetest and most important sound in any language - Dale Carnegie
At its core, this quote means that using someone's name is a powerful, non-verbal way of saying, "I see you. You matter to me."