Posted inRelationship

Quotes about mediators principles

Trust is not formed through agreement. It is created through the experience of disagreement handled well - Simon Sinek
The core message here is that true trust isn't about everyone saying "yes." It's about what happens when someone says "no," or "I disagree," and the team navigates that conflict with respect and a shared goal.
Posted inCommunity

Quotes about mediators principles

Our ability to offer empathy can allow us to stay vulnerable, defuse potential violence, and help others express themselves fully - Marshall B. Rosenberg
At its heart, this quote means that empathy isn't just something we do for others; it's a tool that protects our own humanity and creates a space where real, honest communication can finally happen.
Posted inWisdom

Quotes about mediators principles

When we focus on clarifying what is being observed, felt, and needed, rather than diagnosing or judging, we discover the depth of our humanity - Marshall B. Rosenberg
At its heart, this quote is about swapping out our habitual, often harsh, judgments for clear, compassionate observation. It's the difference between saying "You're so lazy" and "I see the dishes are still in the sink."
Posted inWisdom

Mediators Quote

Labeling and judging people diverts us from connecting with their humanity - Marshall B. Rosenberg
At its core, this quote is about how our mental shortcuts, our labels and judgments, act as a barrier to genuine, human-to-human connection.
The more we hear the feelings and needs Meaning Factcheck Usage
Posted inSkill

Mediators Quote

The more we hear the feelings and needs behind others’ words, the less we are hurt by them - Marshall B. Rosenberg
At its core, this is about shifting your focus from the surface-level words someone is using to the deeper human emotion and need that's driving them. It's the difference between hearing an attack and hearing a cry for help.
Posted inRelationship

Mediators Quote

Empathic connection helps us stay human, even under trying circumstances - Marshall B. Rosenberg
At its core, this quote means that our capacity for empathy is the anchor that keeps us from losing our essential humanity, our compassion, and our connection to others, no matter how stressful or dehumanizing the situation becomes.
Posted inSkill

Quotes about mediators principles

When we combine observation with evaluation, others are apt to hear criticism - Marshall B. Rosenberg
The core message is brutally simple: mixing what you see with what you judge about it will be heard as an attack, not as information.
What others do may be a stimulus of Meaning Factcheck Usage
Posted inEmotion

Mediators Quote

What others do may be a stimulus of our feelings, but not the cause - Marshall B. Rosenberg
The core message is about radical self-responsibility. It means you are the final author of your emotional state, not other people.
Posted inSkill

Mediators Quote

When both partners feel heard, no one has to win the argument - John Gray
The core message is that the goal of a disagreement shouldn't be victory, but mutual understanding. When both people feel validated, the need to be "right" simply evaporates.
Posted inSkill

Wise advice on mediators

When men and women are in conflict, they both need to be heard in different ways - John Gray
The core message here is that during arguments, men and women have fundamentally different emotional communication needs. It's not a battle of wills, but a mismatch of listening styles.
Posted inWisdom

Mediators Quote

Be hard on the problem and soft on the people - Dale Carnegie
At its heart, this is about radical focus. You attack the challenge with everything you've got, but you consciously protect the people involved from any collateral damage.
Posted inRelationship

Quotes about mediators

When people feel unsafe, they start to choose silence or violence instead of dialogue - Kerry Patterson
At its core, this quote means that a lack of psychological safety shuts down productive conversation. Every single time. It's a binary switch: when safety is present, you get dialogue. When it's absent, you get one of two unproductive coping mechanisms.
Posted inSkill

Mediators Quote

You can’t listen and judge at the same time - Dale Carnegie
The core message is brutally simple: your brain can't genuinely receive information and evaluate it critically at the exact same moment. It's a cognitive traffic jam.