Posted inRelationship

Mediators Quote

When you attack people, they defend. When you understand them, they open up - Dale Carnegie
At its core, this is about the psychological pivot from confrontation to collaboration. Attack triggers a defensive, reptilian-brain reaction. Understanding, however, fosters psychological safety and opens the door to genuine dialogue.
Posted inWisdom

Mediators Quote

People follow leaders who consistently see from the other person’s point of view - Dale Carnegie
At its core, this means that true leadership isn't about authority; it's about empathy. It's the ability to step into someone else's shoes and genuinely understand their perspective, their motivations, and their challenges.
Posted inEducation

What mediators means

Be curious about motives; people reveal solutions when they feel seen - Dale Carnegie
At its core, this is about shifting your focus from the problem a person is presenting to the person having the problem. The solution is often hidden within their motivation.