The best leaders are tuned in to the emotions of those around them - Dr Daniel Goleman
IQ and technical skills are important, but emotional intelligence is the sine qua non of leadership - Dr Daniel Goleman
When you talk to others, focus on their world; that’s how connection begins - Leil Lowndes
We can train ourselves to hear others without blame or criticism - Marshall B. Rosenberg
The more we hear the feelings and needs behind others’ words, the less we are hurt by them - Marshall B. Rosenberg
Sometimes listening is the most powerful way to show love - John Gray
When a woman offers empathy instead of criticism, a man feels encouraged rather than defeated - John Gray
Listening with empathy is the most powerful form of validation - John Gray
Treat everyone as if they were the most important person in the world, because they are—to themselves - Brian Tracy
Marketing without empathy is just noise - Seth Godin
If you care enough to tell a story that matters, people will listen - Seth Godin
Stories that work are about the listener, not the teller - Seth Godin
Success in dealing with people depends on a sympathetic grasp of the other person’s viewpoint - Dale Carnegie
Listening is not waiting for your turn to talk. It’s about understanding the meaning behind the words - Dale Carnegie
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion - Dale Carnegie
