Verified Quote

When we are in pain, empathy is what helps us reconnect to life - Marshall B. Rosenberg
At its core, this quote means that empathy acts as a bridge. It's the thing that pulls us out of the isolation of our own suffering and brings us back into connection with others and with life itself.

Verified Quote

The more we are willing to hear the pain behind the criticism, the less likely we are to take it personally - Marshall B. Rosenberg
At its core, this is about shifting your focus from the attacking words to the unmet need behind them. It's about listening for the 'ouch' instead of the 'ouch, how dare you'.