Wise advice on Verified

Connection before correction builds trust that lasts a lifetime - Marshall B. Rosenberg
The core message is simple but profound: you have to reach a person's heart before you can ask them to change their behavior. The connection itself is what makes the correction stick.

Wise advice on Verified

Our words can either build a bridge or a wall—choose wisely - Marshall B. Rosenberg
At its core, this quote means that communication isn't neutral. It's either a tool for creating connection and understanding (a bridge) or for creating separation and defense (a wall).