Posted inEmotion

Quotes about Verified

Every meltdown hides an unmet need - Marshall B. Rosenberg
At its core, this quote means that all challenging behavior is a clumsy, often loud, attempt to communicate a fundamental lack. The "meltdown" is just the symptom; the "unmet need" is the actual problem.
Posted inSkill

Verified Quote

When people feel heard, they rarely feel angry - Dale Carnegie
At its core, this quote means that the simple act of genuine listening can disarm anger before it even has a chance to take root. It's not about agreeing, it's about acknowledging.