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Leaders are readers of people as much as of books - Dale Carnegie
The core message here is that leadership is a dual discipline. It's not enough to be book-smart; you have to be people-smart. You need to be able to "read" the room, the individual, the unspoken dynamics, just as you would read a text.
Posted inSkill

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Children are never the problem; the strategies we use to meet their needs may be - Marshall B. Rosenberg
The core message here is a profound shift in perspective: the child's behavior is a signal of an unmet need, not a personal defect. The responsibility for finding a strategy that works falls on the adult.
Posted inSkill

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The biggest communication problem is we listen to reply, not to understand - Leil Lowndes
At its core, this quote is about the fundamental difference between hearing words and actually comprehending the message, emotions, and intent behind them.