Posted inWisdom

Verified Quote

Any fool can criticize, condemn, and complain, but it takes character and self-control to be understanding and forgiving - Dale Carnegie
The core message is that negativity is the default, low-effort reaction, while true strength lies in the disciplined choice of empathy and compassion.
Posted inWisdom

Verified Quote

When we deal with people, we must remember we are dealing with creatures of emotion, not logic - Dale Carnegie
The core message is brutally simple: you can't win with pure facts and data when you're dealing with human beings. You have to engage their feelings.