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When we disagree, our goal should not be to win—it should be to understand - Kerry Patterson
ExplanationOrigin & FactcheckContextUsage ExamplesFAQ [referquotes_shortcode placement="after-summary"] Meaning It's about shifting the entire purpose of a disagreement from a battle to be won to a puzzle to be solved, together.

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Mastering crucial conversations is not about winning—it’s about learning - Kerry Patterson
, that's when real progress happens. [referquotes_shortcode placement="below-overview"] Table of Contents Meaning

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The key to crucial conversations is not about talking—it’s about listening - Kerry Patterson
It means the power in a high-stakes discussion doesn't come from dominating the talk. It comes from genuinely understanding the other person's perspective.