Verified Quote

Conflict handled with respect creates stronger relationships than conflict avoided - Dale Carnegie
At its core, this means that a relationship that has successfully navigated a disagreement is far more robust and trusting than one that has never been tested. It's the difference between a shallow connection and a deep, resilient bond.

Quotes about Verified principles

In conflict, be hard on the problem and gentle on the person - Dale Carnegie
At its heart, this is about decoupling. It means attacking the challenge, the missed deadline, the flawed process, not the character or intentions of the person you're dealing with.