Verified Quote

When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion - Dale Carnegie
The core message is brutally simple: you can have the most logical, airtight argument in the world, but if you ignore the other person's emotional state, you've already lost.

Verified Quote

Good communication is about understanding the emotion behind the words - Leil Lowndes
The core message here is that true connection happens not through vocabulary, but through emotional resonance. It's about decoding the unspoken subtext.

Verified Quote

When someone shares a story, find the emotional anchor and connect to it - Leil Lowndes
Don't just listen to the facts of a story; tune into the underlying feeling the person is conveying. That's your point of connection.

Quotes about Verified

Empathy is not connecting to an experience; it’s connecting to the emotions that underpin the experience - Brene Brown
At its core, this quote means that true empathy isn't about understanding the "what" of someone's story. It's about feeling the "why." It's about tapping into the emotion, the fear, the shame, the joy, the grief, that is the engine of their experience.