Good stories make promises Great stories deliver on Meaning Factcheck Usage
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Good stories make promises, but great ones actually deliver. It’s the difference between grabbing attention and building a legacy. This simple idea flips how we think about marketing and connection.

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Table of Contents

Meaning

At its heart, this is about the contract you make with your audience. A promise creates expectation. Delivery builds trust.

Explanation

Look, anyone can spin a good yarn. You can talk about your “world-class service” or your “revolutionary product.” That’s the promise. It gets people in the door. But the magic—the real, sustainable magic—happens in the follow-through. Does the service feel world-class? Does the product actually revolutionize their day? That’s the delivery. And that delivery is what turns a one-time customer into a raving fan. It’s what makes a story not just something you tell, but something you live. It becomes authentic.

Quote Summary

ContextAttributes
Original LanguageEnglish (3668)
CategoryRelationship (329)
Topicsdelivery (7), trust (147)
Literary Stylesuccinct (151)
Emotion / Moodreflective (382)
Overall Quote Score78 (178)
Reading Level56
Aesthetic Score83

Origin & Factcheck

This gem comes straight from Seth Godin’s 2005 book, All Marketers Are Liars. It’s a US publication, and the title is intentionally provocative—he’s arguing that we all tell stories, and the best ones are “lies” that are true because they are authentic and delivered upon. You won’t find this quote mistakenly attributed to others; it’s pure Godin.

Attribution Summary

ContextAttributes
AuthorSeth Godin (100)
Source TypeBook (4032)
Source/Book NameAll Marketers Are Liars: The Power of Telling Authentic Stories in a Low-Trust World (57)
Origin Timeperiod21st Century (1892)
Original LanguageEnglish (3668)
AuthenticityVerified (4032)

Author Bio

Seth Godin writes and teaches about marketing, leadership, and creative work. After earning an MBA from Stanford, he founded Yoyodyne, sold it to Yahoo!, and later launched ventures like Squidoo and the altMBA. He has authored bestsellers such as Permission Marketing, Purple Cow, Tribes, Linchpin, and This Is Marketing. He posts daily at seths.blog and speaks globally about making work that matters. If you’re starting with the Seth Godin book list, expect insights on trust, storytelling, and shipping creative projects that change culture.
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Where is this quotation located?

QuotationGood stories make promises. Great stories deliver on them
Book DetailsPublication Year/Date: 2005; ISBN/Unique Identifier: 9781591841009; Last edition: Portfolio Penguin 2012; Number of pages: 240.
Where is it?Chapter 27: Promise and Delivery, page 232, 2012 edition

Authority Score90

Context

In the book, Seth isn’t talking about literal, deceitful lies. He’s framing “storytelling” as the fundamental job of marketing. You’re crafting a narrative about your product or service that helps people believe something they want to believe. This quote is the crucial caveat: that narrative collapses if the reality doesn’t match the story. The “low-trust world” in the subtitle is exactly why delivery is so paramount.

Usage Examples

So how do you use this? Every day.

  • For Marketers: Your ad campaign is the promise. The unboxing experience, the customer service call, the product performance—that’s the delivery. You have to manage that entire chain.
  • For Leaders & Managers: Your company vision is the promise. The day-to-day culture, the resources you provide, the way you treat your team—that’s the delivery. That’s what makes the vision believable.
  • For Content Creators: Your video title and thumbnail are the promise. The actual value and entertainment in the video itself is the delivery. That’s what gets the subscribe.

It’s a lens for anyone building anything for an audience.

To whom it appeals?

ContextAttributes
ThemeWisdom (1754)
Audiencesentrepreneurs (1006), leaders (2619), teachers (1125)
Usage Context/Scenariocustomer success meetings (1), leadership coaching (130), marketing workshops (7)

Share This Quote Image & Motivate

Motivation Score78
Popularity Score84
Shareability Score82

Common Questions

Question: What if I deliver a great product but I’m bad at telling the story (making the promise)?

Answer: You’ll have an amazing product that nobody knows about. You need both. The promise gets them in, the delivery gets them to stay and tell others.

Question: Is this just another way of saying “under-promise and over-deliver”?

Answer: It’s a close cousin, but it’s deeper. It’s about the integrity of your entire narrative. It’s not just about exceeding a single metric, but about ensuring your entire brand’s story is truthful and validated by experience.

Question: Can a “bad” product succeed if it has a great story?

Answer: Temporarily, maybe. We see it all the time. But without the delivery, the story becomes a hollow lie, and that brand eventually fails or becomes a cautionary tale. The trust is broken.

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