Praise in public correct in private and be Meaning Factcheck Usage

Context

In the book, this isn’t presented as a standalone tip. It’s woven into a larger framework for building trust and resolving conflicts without creating resentment. It’s positioned as a foundational skill for anyone who needs to lead, manage, or collaborate effectively—which is pretty much everyone.

Usage Examples

So, how does this look in the real world? Let me give you a couple of scenarios.

First, for a team leader: In your team stand-up, you say, “Hey everyone, I want to call out Sarah for the fantastic detail in her client report yesterday. The way she laid out the data in section three made it incredibly clear for the client. Great job.” Later, you take her aside and say, “Sarah, that report was top-notch. One thing for next time—let’s make sure we loop in the legal team a day earlier. It’ll give us a better buffer.”

Second, for a parent or teacher: In front of the family or class, you say, “I am so impressed with how patiently you worked on that difficult math problem.” In private, you’d say, “You showed great focus on your math. I noticed you got a little frustrated and raised your voice. Next time, let’s try taking a deep breath instead.”

To whom it appeals?

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FAQ

Question: What if I have to correct someone immediately and there’s no time for privacy?

Answer: Great question. It happens. In those urgent situations, frame it as a collective “we” problem, not a “you” problem. Instead of “You did this wrong,” try “Hey team, let’s pause. I think we might have missed a step here. Let’s all double-check the process.” It de-escalates instantly.

Question: Isn’t public praise awkward for the person receiving it?

Answer: It can be, if it’s over-the-top or insincere. That’s why being specific is your best friend. Praising a specific action or result feels genuine, not like empty flattery. Know your audience—some people prefer quieter recognition.

Question: How do I handle a situation where a public correction is the industry norm, like in a professional kitchen?

Answer: Even in high-pressure environments, the principle holds value. The correction can be public for speed, but the *follow-up* should be private. After the service, the chef should pull the line cook aside to explain the “why” behind the correction, reinforcing the learning and maintaining the relationship.