Posted inSkill
Wise advice on communication
Criticize the behavior, not the person - Dale Carnegie
It's about separating someone's actions from their core identity. You're attacking the problem, not the person.
Criticize the behavior, not the person - Dale Carnegie
When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion - Dale Carnegie
Flattery is telling the other person exactly what they think about themselves - Dale Carnegie
You can’t win an argument, because if you lose it, you lose it; and if you win it, you lose it - Dale Carnegie