Every conversation has two parts what you say Meaning Factcheck Usage
Posted inSkill

Quotes about delivery principles

Every conversation has two parts: what you say and how safe others feel while hearing it - Kerry Patterson
This quote flips the script on communication. It says the real magic isn't just in the data you deliver, but in the psychological safety of the person receiving it.
Posted inPersonal Development

Control Quote

Holding to your purpose when emotions flare is the hallmark of maturity in dialogue - Kerry Patterson
The core message is simple: true maturity in conversation is demonstrated by your ability to stay focused on your goal, even when things get heated.