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Wise advice on service

Use the name to introduce the person to another; service doubles memory - Dale Carnegie

The core idea is a two-for-one: you immediately reinforce a person's name in your own memory while simultaneously showing them a high level of respect and attention.

Skill

Wise advice on recall

Say the name when you part; a farewell fixes a memory - Dale Carnegie

The core message is that using a person's name in your final goodbye is a powerful mnemonic device that etches the encounter into your memory.

Skill

Attention Quote

Say the name at once and you nail it to attention - Dale Carnegie

The core message is that using a person's name immediately upon meeting them commands their focus and makes the interaction personal.