Quotes about empathy principles

Leaders must either invest a reasonable amount of time attending to fears and feelings, or squander an unreasonable amount of time trying to manage ineffective and unproductive behavior - Brene Brown
The core message is simple: proactively listening to your team's emotional state isn't a soft skill, it's a hard-nosed efficiency strategy. You pay now, or you pay a lot more later.

Conflict Quote

When you attack people, they defend. When you understand them, they open up - Dale Carnegie
At its core, this is about the psychological pivot from confrontation to collaboration. Attack triggers a defensive, reptilian-brain reaction. Understanding, however, fosters psychological safety and opens the door to genuine dialogue.
Everyone wants to be understood few want to Meaning Factcheck Usage

Empathy Quote

Everyone wants to be understood; few want to do the understanding - Leil Lowndes
At its core, this is about a fundamental imbalance. We're all hardwired with a deep desire to feel heard and validated, but we're often reluctant to extend that same courtesy to others.