Posted inSkill

Conflict Quote

When both partners feel heard, no one has to win the argument - John Gray
The core message is that the goal of a disagreement shouldn't be victory, but mutual understanding. When both people feel validated, the need to be "right" simply evaporates.
Posted inSkill

Quotes about communication

Empathy allows us to understand without needing to agree - Marshall B. Rosenberg
This quote is about decoupling understanding from approval. It means you can fully grasp someone's perspective, feel what they're feeling, without having to sign off on their conclusions or actions.