Clarity Quote

The greatest mistake you can make in communication is to assume it has taken place - Dale Carnegie
At its core, this quote warns us that communication isn't about what you say; it's about what the other person understands. The "mistake" is the dangerous and all-too-common assumption that your message landed as intended.
When emotions run high reasoning runs low Meaning Factcheck Usage

Conflict Quote

When emotions run high, reasoning runs low - Dale Carnegie
At its core, this quote means that intense emotion physically impairs our ability to think logically and rationally. It's a zero-sum game happening inside your brain.