Wise advice on communication

Wise advice on communication

Talk in terms of the other persons interests - Dale Carnegie
At its core, it means shifting the entire focus of a conversation from yourself and your own agenda to the world, desires, and priorities of the person you're speaking with.

Quote

Connect the name to a trait you will notice again - Dale Carnegie
The core message is that you don't just hear a name; you actively link it to a distinctive, observable characteristic of the person.