Posted inSkill

Communication Quote

If you must make corrections, make them indirectly - Dale Carnegie
The core message is about preserving a person's dignity and ego when you need to point out a mistake. It's not about avoiding the truth, but about delivering it in a way that doesn't trigger defensiveness.
Posted inRelationship

Wise advice on attention

Remember that a person’s name is to that person the sweetest and most important sound in any language - Dale Carnegie
At its core, this quote means that using someone's name is a powerful, non-verbal way of saying, "I see you. You matter to me."