Quotes about empathy principles

The way you listen is often more important than the words you say - Leil Lowndes
It means the quality of your attention often outweighs the quality of your advice. You build rapport not by talking, but by how you receive what others are sharing.
How you listen tells more about you than Meaning Factcheck Usage

Character Quote

How you listen tells more about you than how you speak - Leil Lowndes
The core message is that your listening skills are a more authentic and revealing indicator of your intelligence, empathy, and character than your speaking skills ever could be.