Posted inSkill

Communication Quote

When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion - Dale Carnegie
The core message is brutally simple: you can have the most logical, airtight argument in the world, but if you ignore the other person's emotional state, you've already lost.
Posted inSkill

What communication means

Flattery is telling the other person exactly what they think about themselves - Dale Carnegie
At its core, this quote means that the most effective praise isn't about what *you* think is great about someone, it's about validating the positive qualities *they* already believe they possess.