Wise advice on courtesy

Names are small courtesies with large echoes - Dale Carnegie
The core message is that the simple, often overlooked act of using someone's name is a powerful form of respect that creates a lasting, positive impact.

Wise advice on rapport

Ask for a nickname when it is offered by the smile - Dale Carnegie
At its core, this is about active social intelligence. It's not just hearing words; it's about interpreting the unspoken, friendly invitation behind them.

Quote

Tie the new name to a known picture; memory walks faster with images - Dale Carnegie
The core idea is to create a visual, mental hook for a new name by connecting it to something you already know and can easily picture in your mind.