Quotes about connection principles

We can only make requests, not demands, if our goal is to connect rather than to control - Marshall B. Rosenberg
At its heart, this is about the fundamental choice we face in every interaction: are we trying to connect with the other person's humanity, or are we trying to control the outcome?

What dialogue means

State your request, state your reason, and invite response - Dale Carnegie
At its core, this quote is a simple recipe for assertive, non-confrontational communication. It's the antidote to just making demands or, worse, just complaining and hoping someone reads your mind.