There is only one way to get the best of an argument, and that is to avoid it

Meaning

You can’t actually win an argument in the traditional sense. The real victory lies in sidestepping the conflict entirely.

Explanation

Look, I used to think winning an argument meant having the last word, the sharpest logic with facts. And you know what that got me? A lot of silent car rides home and resentful colleagues. Carnegie’s point is that an argument is a trap. The moment you engage, you’ve already lost because you’re forcing the other person into a corner, and no one likes to be cornered. Their ego kicks in, and the goal shifts from finding truth to defending their position. So the best you can get isn’t victory, it’s preserving the relationship, your energy, and your influence. It’s about choosing your battlefield, and realizing that most arguments aren’t worth to occupy your head.

Origin & Factcheck

You sometimes see it misattributed to folks like Mark Twain or Ben Franklin, but it’s from his book.

Context

I planned to write a book on the subject. Since then, I have listened to, engaged in, and watched the effect of thousands of arguments. As a result of all this, I have come to the conclusion that there is only one way under high heaven to get the best of an argument, and that is to avoid it. Avoid it as you would avoid rattlesnakes and earthquakes.

In the book, this quote sits within a section dedicated to handling disagreements. He argues that proving someone wrong is a short-sighted, ultimately losing strategy for anyone in business, leadership, or sales.

Usage Examples

When a client is adamant about a bad marketing idea, I don’t argue. I say, That’s a fascinating angle. Let’s explore the potential outcomes together. It de-escalates everything.

For Managers: Instead of correcting an employee publicly, pull them aside. “I see why you went that route. For next time, here’s another lens to look through.”

In Sales: A prospect says your competitor is cheaper. Don’t argue price. Say, They are excellent in that area. Many of our clients came to us because they needed X, which is our specialty.

It’s about redirecting, not confronting.

Common Questions

Question: Does this mean I should never stand up for what I believe in?
Answer: Absolutely not. It means you choose your battles wisely. Stand up for principles, not opinions. There’s a huge difference.

Question: What if I’m genuinely right and the other person is wrong?
Answer: That’s the hardest part. But ask yourself: Is being right more important than the outcome? Often, letting someone save face allows them to eventually see your point without the resistance.

Question: How do you avoid an argument in the moment?
Answer: The simplest trick is to just stop talking. Pause. Then, use a disarming phrase like, You know, I hadn’t considered it from that perspective. Tell me more. It immediately changes the dynamic from combat to collaboration.