Crucial Conversations: Tools for Talking When Stakes Are High Quotes

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Crucial Conversations: Tools for Talking When Stakes Are High Quote

If you want to be heard, first learn to hear - Kerry Patterson

This quote isn't about hearing words; it's about earning the right to be listened to. The most direct path to influence is through genuine curiosity.

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Crucial Conversations: Tools for Talking When Stakes Are High Quote

The key to crucial conversations is not about talking—it’s about listening - Kerry Patterson

It means the power in a high-stakes discussion doesn't come from dominating the talk. It comes from genuinely understanding the other person's perspective.

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