Posted inRelationship
Crucial Conversations: Tools for Talking When Stakes Are High Quote
The mistake most of us make in our crucial conversations is we believe that if we’re right, we have the right to say it in any way we choose - Kerry Patterson
This quote hits on a brutal truth: being factually correct doesn't give you a free pass to be a jerk. It separates the content of what you're saying from the context of how you're saying it.