Wise advice on empathy

If you want to be a good conversationalist, be an attentive listener - Dale Carnegie
The core message is a beautiful paradox: to be interesting, you must first be interested. The power in a conversation shifts from the speaker to the truly attentive listener.
Wise advice on empathy

Wise advice on empathy

Talk in terms of the other persons interests - Dale Carnegie
At its core, it means shifting the entire focus of a conversation from yourself and your own agenda to the world, desires, and priorities of the person you're speaking with.