Posted inSkill When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion
Posted inSkill Make the other person feel important, and do it sincerely; enthusiasm for people is remembered
Posted inSkill Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself
Posted inSkill Praise the slightest improvement and praise every improvement, be hearty in your approbation and lavish in your praise
