Posted inBusiness

Wise advice on empathy

Change feels personal; lead it with clarity, empathy, and example - Dale Carnegie
At its heart, this quote is a reminder that you can't separate the logistical change from the human being experiencing it. It's a call to lead with your head and your heart.
If you want to be a good conversationalist, be an attentive listener
Posted inSkill

Wise advice on empathy

If you want to be a good conversationalist, be an attentive listener - Dale Carnegie
The core message is, to be interesting, you must first be interested. The leader in a conversation is not to be the speaker, but the truly attentive listener.